I live at *** Cranbrooke Dr., Franklinton, NC *****. The account is under Michael and...

GetHuman806317's customer service issue with Waste Management from June 2018

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The issue in GetHuman806317's own words
I live at *** Cranbrooke Dr., Franklinton, NC *****. The account is under Michael and Deborah DaGrosa. In the past * week, our trash has been picked up only * times on our scheduled pick up day. As of today *******, our trash has not been picked up and should have been picked up on *******. The office for my area is Henderson, NC. Obviously, some attention needs to be brought to this location in it's Management style and hiring process. The reason given to us was due to "heat" and "mechanical" issues and "delay" our trash is not being picked up. Our trash is full and we have nowhere to put trash from Tuesday and Wednesday due to the delay. I understand that things happen but it happens too frequently in my area. We are shopping for another trash collection company who can pick our trash up on-time and so are our neighbors.**Thank you for your attention in this matter.**Mr. & Mrs. DaGrosa
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Waste Management

Customer service issue
Reported by GetHuman806317
Jun 21st, 2018 - a yr ago
I have an issue with Waste Management too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman806317 started working on this issue
Jun 21st, 2018 12:29pm