My name is Margaret Hailemariam. I am a former member of WSC at the south Bethesda loca...

GetHuman-mghaile's customer service issue with Washington Sports Clubs (WSC) from December 2018

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GetHuman-mghaile's next move: try the Washington Sports Clubs (WSC) help center.
Washington Sports Clubs (WSC) doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mghaile will want to follow the link below to head to their help center. We will check on GetHuman-mghaile later to make sure it's all set or try to help escalate.
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Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-mghaile's own words
My name is Margaret Hailemariam. I am a former member of WSC at the south Bethesda location in Maryland. I would like to speak to someone who handles billing at WSC. I have been getting harassment emails from the South Bethesda location from Cozette Jackson. I have been being charged by the club since April **** despite the club's then manager Brian Gigati confirming my cancellation. Even after providing that email to the current manager Patrick Reynold's, I was told that it is my fault for not following up on this matter. I don't think it is my responsibility to track WSC's membership record to make sure my membership was canceled (but, that is what I was told by WSC). I would like to speak with someone from corporate to settle the issue and get my refund and make sure that my membership has been canceled fully. This has been an excruciating process and I have received terrible customer service at this location.

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Washington Sports Clubs (WSC)

Customer service issue
Reported by GetHuman-mghaile
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 60 customers so far
Similar issue to 11 others
0 customers following this


GetHuman-mghaile started working on this issue
Dec 13th, 2018 8:16pm