My name is Margaret Hailemariam. I am a former member of WSC at the south Bethesda loca...

GetHuman-mghaile's customer service issue with Washington Sports Clubs (WSC) from December 2018

60 views | 11 similar | 0 following
Help me with my issue
First: share to improve GetHuman-mghaile's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mghaile's next move: try the Washington Sports Clubs (WSC) help center.
Washington Sports Clubs (WSC) doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mghaile will want to follow the link below to head to their help center. We will check on GetHuman-mghaile later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mghaile may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-mghaile's own words
My name is Margaret Hailemariam. I am a former member of WSC at the south Bethesda location in Maryland. I would like to speak to someone who handles billing at WSC. I have been getting harassment emails from the South Bethesda location from Cozette Jackson. I have been being charged by the club since April **** despite the club's then manager Brian Gigati confirming my cancellation. Even after providing that email to the current manager Patrick Reynold's, I was told that it is my fault for not following up on this matter. I don't think it is my responsibility to track WSC's membership record to make sure my membership was canceled (but, that is what I was told by WSC). I would like to speak with someone from corporate to settle the issue and get my refund and make sure that my membership has been canceled fully. This has been an excruciating process and I have received terrible customer service at this location.

GetHuman-mghaile did not yet indicate what Washington Sports Clubs (WSC) should do to make this right.

How GetHuman-mghaile fixed the problem

We are waiting for GetHuman-mghaile to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Washington Sports Clubs (WSC)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mghaile fixes it.
This email address isn't valid

Washington Sports Clubs (WSC)

Customer service issue
Reported by GetHuman-mghaile
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 60 customers so far
Similar issue to 11 others
0 customers following this

Timeline

GetHuman-mghaile started working on this issue
Dec 13th, 2018 8:16pm