Washington Post Customer Service Issues

Archive 4

The following are issues that customers reported to GetHuman about Washington Post customer service, archive #4. It includes a selection of 20 issue(s) reported February 15, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Any high school student who refuses to stand for the National Anthem should face consequences. They should be given one final opportunity to show respect before being expelled. My forebearers didn't sacrifice for freeloaders benefiting from my tax contributions. It's time to send back individuals abusing the system and politicians who prioritize personal gain. If you don't appreciate the USA, leave.
Reported by GetHuman4363534 on sábado, 15 de febrero de 2020 16:33
Dear cousin in New York, I am still persuading Linda to reconsider going to Wyoming due to ongoing issues at the border. Over the past weekend, 20,[redacted] individuals were allowed into the U.S. without any news coverage. The Supreme Court's order allowing Application Warfare personnel to fly, including to Washington D.C., was defied by the State of New Mexico affecting over 50 of us. Despite the Supreme Court's directive, the Motor Vehicle Department is refusing to comply, asserting they are merely following orders. The situation made national news on Monday morning. I have taken steps to address this by sending a letter via Federal Express to the press in New York. The response from a writer out there indicates that there could be potential interest. The current circumstances have led to two scientists relocating to China. Feeling compelled to make a change, the State of Utah offered me a position in their in-state vet program, but concerns remain about potential complications involving the Mormon Church. Various attempts, including those made by my attorney Bill Higgs, to address this issue in court have been unsuccessful. The challenges faced also extend to employment discrimination, as no Black individuals have been hired due to language requirements favoring Spanish speakers. I will be indulging in ice fishing in Wyoming this coming weekend, aiming to catch some Tiger Trout, which typically weigh at least 8 pounds and are delicious. With love, Len
Reported by GetHuman4394743 on martes, 25 de febrero de 2020 12:48
As the Owner and Editor of the Post, I have a few requests. Firstly, kindly purchase a collection of newspapers named Post situated in small towns. Secondly, I urge you to acquire Paramount Studios to develop the upcoming UPN Network, with plans for an IPO down the line. This venture will garner national attention and have its base either in NY or Alexandria, with the final location to be decided. Thirdly, the initial board should be named the board of Editors as it will be paper-funded, using personal and company funds to fill these positions. For more information on these transactions, please reach out to Merrill Lynch. Thanks, Wade Jenkins, Owner and Editor
Reported by GetHuman-wadejenk on martes, 25 de febrero de 2020 17:05
Is it legal for the police to bring people to your home accusing you of a crime using the ShowUp police identification procedure, potentially putting innocent family members at risk? This procedure was conducted near the scene of the alleged crime, which raises concerns about suggestiveness, exigent circumstances, and lack of probable cause based on a road rage allegation. I researched Supreme Court policies but need clarification on how this procedure is defined and if it was appropriate to be conducted in my front yard, involving 64 innocent family members.
Reported by GetHuman4441031 on lunes, 9 de marzo de 2020 17:34
As a new subscriber using my iPad, I want to read the digital version of the Post similar to the printed one, with headlines in blue. Up until now, I could tap on a blue headline to switch to the article's reader view and then easily return to the duplicated printed page by using the page's back arrow. I prefer not to read the Post in the reader version and find navigating the duplicated page with blue headlines much more convenient. Despite already subscribing for a year, I may consider canceling if this issue isn't resolved. This is my third attempt to address the problem. The previous representative was unable to assist, and I want to emphasize that it is not related to a Safari setting change on my end. I have not made any setting adjustments since yesterday.
Reported by GetHuman-jimlocke on sábado, 28 de marzo de 2020 14:24
The Washington Post is offering free access to coronavirus articles for everyone, not just subscribers. As a subscriber, I've tried to share articles with friends who are unable to access them on their devices. It seems that our subscriptions are linked to our online and cellphone accounts, as we pay for two separate subscriptions. While I can share articles by using the "share" feature, my friends encounter subscription prompts without being able to read the content. I'm happy to support quality journalism with my subscription but wonder why sharing is restricted if it could potentially attract new subscribers. Allowing limited free access with ads may be a solution to encourage others to subscribe. I value my subscription and hope to find a way to share articles more effectively. Thank you. Liz J.
Reported by GetHuman4663272 on viernes, 17 de abril de 2020 12:49
Hello, I am writing to address the delay in receiving my [redacted] tax refund, which has also affected the arrival of my stimulus check. Despite waiting patiently for over a year, when I finally signed a document for The Department of Treasury to release the refund, the world went into lockdown due to the pandemic. I find myself in a difficult situation as I await the reopening of the IRS for a live response. As a low-income individual in urgent need, I kindly request immediate attention to my case. I am also eligible for a stimulus check, but the system indicates no specific date for processing, promising a direct deposit once one is set. My current circumstances make it challenging to provide for my two teenage daughters, leading to feelings of depression and sadness. I hope for a resolution on my [redacted] tax refund, followed by the arrival of the stimulus check. I appreciate any assistance you can offer in closing this matter with the Department of Treasury. I remain grateful for the opportunity to reach out to you and share my situation. Thank you for your attention and understanding. Sincerely, LC
Reported by GetHuman-lchoice on miércoles, 6 de mayo de 2020 12:13
I am a retired Canadian financial planner and a member of www.friendsofscience.org for 20 years. I believe CNN and other left-wing media outlets pose a threat to democracy as money seems to be valued more than honesty in the USA and Canada. I follow world news closely and support Trump due to his economic achievements. I used to watch CNN but now find it too filled with lies and ignorance. I believe some individuals you support will end up in jail, including Obama and Comey. In Canada, we face similar issues with our current leader, who I believe should be in jail if the RCMP were not influenced by the Liberals. Thanks to Trump's policies, the USA has experienced a strong economy, which has also benefited Canada despite the Liberals. I trust that the American people are realizing the bias in the liberal-owned media and there will be consequences in the future.
Reported by GetHuman4785509 on jueves, 7 de mayo de 2020 12:49
I am writing to The Washington Post regarding the Coronavirus stimulus payment. I receive Social Security Disability through direct deposit every month. The IRS mentioned that no action was necessary on our part and our payment would be transferred to our bank. However, it seems they need to obtain the direct deposit information from the Internal Revenue Service to process our payments. It feels like no one is competent enough to address this issue. My bank confirmed no stimulus payment has been received in my account. The IRS claimed on the news that the payments for Social Security were deposited on April 27, [redacted], but as of May 13, [redacted], I have yet to receive my stimulus payment.
Reported by GetHuman4817015 on miércoles, 13 de mayo de 2020 14:48
I recently signed up for a subscription, expecting to pay monthly. However, after the $4 trial period ended, my credit card was charged $[redacted] without any clear explanation. I was taken aback by the unexpected amount, and now I am seeking clarification on your pricing structure. My name is Susan H., and my billing address is PO Box 9, Sandy, OR, [redacted]. I used a MasterCard for the payment. I would like to have the $[redacted] charge reversed and transitioned to a monthly billing cycle or cancelled altogether. While I appreciate your content, I feel uneasy about this sudden charge, and I hope to have this issue resolved promptly. I attempted to reach out by phone but was unable to speak with a representative.
Reported by GetHuman4821173 on jueves, 14 de mayo de 2020 22:49
I am concerned about the lack of financial support for seniors facing the loss of their Multi-employer pensions due to the Financial market collapse. It seems unfair that while funds are allocated for various reasons unrelated to the current crisis, our hardworking seniors are left struggling. I have been waiting for a resolution for over 14 years, having written numerous letters, yet all I hear is that it's being worked on. It's disheartening to see money being directed elsewhere while those who have dedicated decades to their careers face uncertainty. I hope that at the next press conference, someone addresses this issue with Pelosi or the President. It's time our government prioritizes the well-being of our seniors who have contributed so much. Thank you for listening to my concerns. Dana Donohew.
Reported by GetHuman-dmdonohe on viernes, 15 de mayo de 2020 13:48
Since March 1st, my daily newspaper has been consistently placed behind the tree in my front yard, making it impossible to see from inside the house or the front door. This location is not convenient as I cannot easily spot the paper. I have previously adjusted my expectations from doorstep service to simply asking for the paper to be visible from my windows or door. Today, once again, I had to search for my newspaper and go under a barrier tape to retrieve it, which is quite inconvenient. While my carrier was on track for a Christmas bonus earlier this year, I am finding it hard to maintain that enthusiasm. I kindly request that my carrier be reminded about the preferred delivery location. Thank you.
Reported by GetHuman-bimbeac on viernes, 22 de mayo de 2020 13:46
Regarding Charles Lane: In the United States, police officers are well-aware that any harm caused to a black individual during an arrest, especially if captured on a cellphone video, can lead to job loss and prosecution. Derek, a veteran of 19 years, was in the same workplace as George Floyd. The need for 24 security guards at a nightclub raises questions. It is suggested that George may have threatened to reveal potentially incriminating information about Derek when confronted with the arrest. Observing Derek's expression in the video of the incident, it is noticeable how he persisted despite pleas to stop. There might have been a strong motive for Derek's actions, and the situation should not be exclusively viewed as a racial issue. It's noteworthy that George's arrest stemmed from an alleged $20 check fraud incident, a charge that may not have been pursued in Canada under similar circumstances involving the RCMP.
Reported by GetHuman4888238 on viernes, 29 de mayo de 2020 22:58
To whom it may concern, I am Gertrude Cooper, daughter of Veder Mae Cooper, also known as Vita Cooper. The account number [redacted]0 under her name was not ordered or renewed by either of us, and we have not received a newspaper since November [redacted]. Despite informing you in April [redacted] that we did not renew the account, it was still not investigated who falsely renewed it. We have now received a bill for over $[redacted] and another for $27.68, both of which are incorrect. With my mom having dementia, we decided to not renew the paper when it was stopped in November. My brother, Edward Cooper, had ordered the paper in his name and his home phone number is [redacted], even though it was delivered to my mom's address. The bill was not in my mother's name, and neither of us renewed it in her name. Please investigate this further and stop sending bills for a paper that was never ordered or received by her. You can reach me at [redacted]. Sincerely, Gertrude Cooper
Reported by GetHuman-trucoop on miércoles, 3 de junio de 2020 23:08
This is a message from Europe. Please excuse any errors in my English. In my country, Germany, we value press freedom and speech freedom as outlined in our Grundgesetz since [redacted]. If our Chancellor says so, we listen. In Germany, when a newspaper publishes something important, every person has the right to respond. This is why I am reaching out to WP about the Watergate issue. I have been watching CNN for years. You can contact me at [redacted] Thank you.
Reported by GetHuman-vgernan on viernes, 5 de junio de 2020 23:23
I signed up for what I believed was a free subscription through my university, but I'm now being billed $10 monthly or $[redacted] annually. The digital access subscription is advertised at $29 per year, so I'm confused about the $10 monthly charge. I'm requesting a refund and a switch to a more reasonable yearly subscription price. You can contact me at my school email debra.[redacted]@bcc.cuny.edu or the email provided below. My phone number is [redacted].
Reported by GetHuman4929126 on martes, 9 de junio de 2020 0:11
I am unable to download the online digital newspaper as I have done for years. The message prompts me to log in, but when I attempt to do so, a notification appears stating that there have been too many redirects. The recent changes you implemented a few weeks ago do not appear to be functioning correctly. Previously, I could simply click on the app, and my daily paper would either already be downloaded or would download quickly. However, this process no longer works. I am unsure what the issue could be as it used to work smoothly.
Reported by GetHuman4931541 on martes, 9 de junio de 2020 15:45
Hello, I am reaching out for assistance. I reside in England, UK. My sister-in-law recently passed away, and due to her struggles with dementia, she was unable to recall information about her lawyer for her will. My brother, George Gilmour, sadly passed away on August 19, [redacted]. I have noticed some messages from friends in your publication, and I believe they may have information that could help us locate the lawyer. George's friends supported her following his passing, including taking her to the lawyer. I am hopeful that reaching out to them could provide us with leads. If possible, could you kindly pass on my email to the friends mentioned: the Baird family (Bob, Laura, Emily, and Allison), Madge, Irene, Tom, Mary, Eileen Doherty, and Sue Jennings? I can be reached at [redacted] and I am Noreen Gilmour Mason, George Gilmour's sister. Noreen treated our family as her own. I currently reside at 89 Larkfield Road, Harrogate, North Yorkshire, HG2 0BU. Your help in this matter would be greatly appreciated. Thank you. Warm regards, N. Mason
Reported by GetHuman4995637 on jueves, 25 de junio de 2020 19:35
I am appalled by a recent tweet by Jennifer R. regarding President Trump wanting to harm children. It is deeply disturbing and lacks integrity. The decision to employ someone who spreads such hateful and false information is disappointing. I will cease purchasing your newspaper until this issue is resolved by her dismissal. I hope my feedback will be taken into consideration, even though I suspect customer opinions may not be a priority.
Reported by GetHuman5047598 on jueves, 9 de julio de 2020 16:40
I am disappointed in the coverage of the Barr hearing. The conduct of the Democrats was disrespectful, preventing AG Barr from answering questions. Their bias and lack of respect were clear, making it difficult for regular Americans like myself to have our voices heard. Many of us see through their attacks and unfair treatment of AG Barr, whom I was not very familiar with until this hearing. Instead of asking relevant questions, there seemed to be more focus on criticizing President Trump. It is frustrating to witness this behavior without the opportunity for meaningful dialogue. We deserve better as citizens, regardless of our political affiliations.
Reported by GetHuman-rufran on martes, 28 de julio de 2020 23:46

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