I posted a death notice for my mother Sara Jones-Lofton and it ran in the August...

GetHuman3618988's customer service issue with Washington Post from September 2019

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The issue in GetHuman3618988's own words
I posted a death notice for my mother Sara Jones-Lofton and it ran in the August *, **** newspaper. I was not aware of a Washington Post guest book until today when a friend called me and stated that she read something that was posted on Legacy. I tried to access legacy to see what was posted and there was a message that the guest book was expired. I would like to read what was posted about my mother but do not want to pay a fee especially since I was not aware that there was a guest book. Perhaps there was something printed about a guess book and I didn't see it and therefore was not aware of it. I would like to be allowed to view my mother's guest book as a courtesy. I would also like to extend a thank you to whomever wrote in the guest book.

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Washington Post

Customer service issue
Reported by GetHuman3618988
Sep 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1145 others
0 customers following this

Timeline

GetHuman3618988 started working on this issue
Sep 20th, 2019 1:07am