From: Marvin Natlin** Please cancel my subscription to the Washington Post, effective...

GetHuman-mardnat's Cancel or change subscription issue with Washington Post from July 2019

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The issue in GetHuman-mardnat's own words
From: Marvin Natlin** Please cancel my subscription to the Washington Post, effective immediately. The subscription was placed yesterday * * * * **.*My subscription password to your site if this helps is: br*az**l***The reason for this. **I had a subscription to the Washington Post through Amazon for quite some time. I was fully paid up for my subscription when I received an E- Mail message telling me that I could no longer continue receiving the Post.**I called Amazon and one of their trouble shooting representatives, doing detective work, could not find what the problem was. When she tried to correct she could not get the subscription to reopen. She worked on this for over an hour and a half. Taking my time as well. She finally said let's just cancel your subscription and open a new one. She came up blank with this as well. The subscription was cancelled, but she could not reopen a new one. We finally gave up. She told me to call the Washington Post directly.**I did call the Post subscription Dept. spoke to someone who said they would look into this and to hold on. I did, but after a while just couldn't wait any longer. I gave up and left with the subscription cancelled placed by Amazon in affect. **I figured I would wait a few weeks and see what happened. Some- times things right themselves with time**After a week or two, I saw that the Post was still on my Kindle and opened the site figuring that things might have gotten straightened out. What I saw was an invitation to get the Post that looked good. Particularly in view of the bother I had gone through for a newspaper subscription that other fine newspapers are fighting for. **Start one month to try and then * months N*C. Since I no longer had a subscription' I signed up. **End result: $*.** a month immediately . .no special deal as though nothing had been offered and nothing had occurred. What was offered by the Post was totally forgotten.**So, thank you, but much as I love the Post for their reporting there seems to be something wrong somewhere along the way.** If you can't do something about this problem please cancel my subscription. **I didn't cause this problem. I have no idea why it occurred. Amazon gave up trying to straighten it out and now so have I.** If you are interested in my subscribing to the Post please let me know and also what the current offer would be. **I realize I'm only one of many many thousands, but that's how I feel.**Marv Natlin** **** * ** ***********************************

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Washington Post

Cancel or change subscription issue
Reported by GetHuman-mardnat
Jul 8th, 2019 - 3 years ago
Not resolved
Seen by 45 customers so far
Similar issue to 950 others
0 customers following this

Timeline

GetHuman-mardnat started working on this issue
Jul 8th, 2019 7:30pm

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