*.We received by mail an offer for the WP for ** weeks at $*.** * week. Will that be o...

GetHuman-hermbarb's customer service issue with Washington Post from May 2018

Help with my Washington Post issue
The issue in GetHuman-hermbarb's own words
*.We received by mail an offer for the WP for ** weeks at $*.** * week. Will that be our rate even though we live outside the immediate DC area in zip code *****?**.When I called the number on the offer I spoke to a woman whose English I could not understand even with many attempts. I asked to be connected to someone else, but she*seemed reluctant to do that. She said finally that she would connect me with customer service, but after about * minutes of waiting.the call was disconnected. This person's English speaking level needs much improvement along with a course in courtesy. Thank you for your help.
GetHuman-hermbarb did not yet indicate what Washington Post should do to make this right.
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How GetHuman-hermbarb fixed the problem
I called the main number for the Post and not the number on the offer we received in the mail. Excellent assistance and the problem was solved.
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Washington Post

Customer service issue
Reported by GetHuman-hermbarb
May 14th, 2018 - 10 mons ago
I have an issue with Washington Post too
Fixed
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Seen by 2 customers so far
Similar issue to 526 others
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Timeline
GetHuman-hermbarb started working on this issue
May 14th, 2018 3:02pm
GetHuman-hermbarb confirmed the issue is fixed. Hooray!
May 14th, 2018 4:27pm