I would like to know if metro customer relations is capable of conducting a short tour...

GetHuman1334181's customer service issue with Washington Metropolitan Area Transit Authority from October 2018

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The issue in GetHuman1334181's own words
I would like to know if metro customer relations is capable of conducting a short tour for my * year old great grandson. I have been told that such programs were once done but are no longer done due to staff shortages. My great grandson is different from most children his age in that he has been riding metro buses and trains since he was three years old and still takes them for long trips on days when school is not in session. He has taken most of the Virginia buses and has been on almost all of the subway stations. As a result, he now plans his own trips.* *I am requesting that you make a one time exception for him to expand his interest in metro trains and buses. I would be happy to escort him to your DC headquarters any time you choose.* If there were any cost associated with this "tour", I would be happy to pay for them,
GetHuman1334181 did not yet indicate what Washington Metropolitan Area Transit Authority should do to make this right.
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What time does metro start running July * ****?I registered my Smart Trip card last Friday. I purchased (online) and loaded a m...
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Washington Metropolitan Area Transit Authority

Customer service issue
Reported by GetHuman1334181
Oct 12th, 2018 - 5d ago
I have an issue with Washington Metropolitan Area Transit Authority too
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Seen by 3 customers so far
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Timeline
GetHuman1334181 started working on this issue
Oct 12th 7:00pm
GetHuman1334181 shared this issue with friends on Facebook
Oct 12th 7:03pm