Before contacting them, items GetHuman1334181 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1334181's own words
I would like to know if metro customer relations is capable of conducting a short tour for my * year old great grandson. I have been told that such programs were once done but are no longer done due to staff shortages. My great grandson is different from most children his age in that he has been riding metro buses and trains since he was three years old and still takes them for long trips on days when school is not in session. He has taken most of the Virginia buses and has been on almost all of the subway stations. As a result, he now plans his own trips.* *I am requesting that you make a one time exception for him to expand his interest in metro trains and buses. I would be happy to escort him to your DC headquarters any time you choose.* If there were any cost associated with this "tour", I would be happy to pay for them,
GetHuman1334181 did not yet indicate what Washington Metropolitan Area Transit Authority should do to make this right.
I have an issue with Washington Metropolitan Area Transit Authority too
How GetHuman1334181 fixed the problem
We are waiting for GetHuman1334181 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.