I ordered a t-shirt (as a birthday gift) on August **th. The shirt has still not shippe...

GetHuman3691089's customer service issue with Warner Music Group Corp. from October 2019

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The issue in GetHuman3691089's own words
I ordered a t-shirt (as a birthday gift) on August **th. The shirt has still not shipped and I am aware of their warehouse move, however there are currently * pending charges to my credit card for this same t-shirt, which is holding my money hostage because it drops my available balance significantly. I have contacted the store via the "contact us" button twice in the past almost two months and other than a automated reply about how they usual respond within * to * business days, they are experiencing high volume of calls due to their warehouse move and getting help could be delayed further. I want this order cancelled at this point. Too much frustration for a t-shirt, even though the child it was ordered for had really wanted it badly.

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Warner Music Group Corp.

Customer service issue
Reported by GetHuman3691089
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 35 others
0 customers following this

Timeline

GetHuman3691089 started working on this issue
Oct 2nd, 2019 5:11pm
GetHuman3691089 indicated the issue is not fixed yet.
Oct 2nd, 2019 11:51pm
GetHuman3691089 shared this issue with friends on Facebook
Oct 3rd, 2019 12:15am

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