GetHuman-w_r_hill's customer service issue with Wargaming.net from November 2018
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The issue in GetHuman-w_r_hill's own words
Have the sanction removed with apology - before imposing such sanction - perhaps a notification would have been in order ... In the spirit of full disclosure before posting it publicly on Reddit - I have been advised to contact wargaming public relations - I have been unsuccessful in finding a email contact*Issue revolves around transparency in the determination of of what they elude to as "justified"*re: Support Ticket*Alex Murphy Final response:*Greetings again.**The messages given to you on ticket ********* in the opinion of the Project Administration violate the established Rules. As you were told in the previous ticket, your disagreement does not cancel the validity of our actions.**Also, note that we can not and will not provide you with a complete list of prohibited words. When appealing a penalty, you were shown exactly what the Rules were violated, and according to the information provided, it would be better for you to change your style of communication in the game to avoid re-blocking.
I have clinical diagnosis with prescribed medications with going into details, best i can say is the product has served as therapeutic
Simply remove sanction - Apply more transparency of how they "justify" imposed sanctioning, perhaps implement written warning prior to this stage.
I have spent a large amout of funds on their virtual products
Numerous support tickets - numerous do to fact once they reply ticket goes into closed state with no option for reply
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