I have been away from the game for over a year and im trying to get access to my old ac...

GetHuman-mrlong's customer service issue with Wargaming.net from November 2018

3 views | 53 similar | 0 following
Help with my Wargaming.net issue
First: share to improve GetHuman-mrlong's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrlong's next move: try the Wargaming.net help center.
Wargaming.net doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrlong will want to follow the link below to head to their help center. We will check on GetHuman-mrlong later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mrlong may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-mrlong's own words
I have been away from the game for over a year and im trying to get access to my old account. I have a new computer after my last one crashed so none of my data for logins was saved for emails*accounts etc. all I can tell you is the user name, purchases attached to the username and approximate date when account was created. username: HACKASAURUSREX. Purchases:T** heavy tank. Account creation: sometime towards the middle-end of ****. If possible I would like to have the account email changed to my current working email that way I can start playing again without having to start from scratch. the account associated with my current working email will (im assuming) have to be scrapped in order to make the move and I willingly consent to that being as there is hardly any game time on that account. if required I can provide photo id and any other information upon request to further verify my identity

GetHuman-mrlong did not yet indicate what Wargaming.net should do to make this right.

How GetHuman-mrlong fixed the problem

We are waiting for GetHuman-mrlong to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wargaming.net's attention and get better help faster. Tap below to get started.
Having Wargaming.net issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrlong fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mrlong
Nov 15th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 53 others
0 customers following this


GetHuman-mrlong started working on this issue
Nov 15th, 2018 6:36am