Tracking indicates that item was delivered but I never received it.

GetHuman-gvinick's customer service issue with Warby Parker from June 2018

Help with my Warby Parker issue
Get my gl***es. ... I am waiting for my gl***es and it seems like an inordinate amount of time. If I don’t receive them soon I will have to buy my gl***es elsewhere. I’m very surprised because service is supposedly excellent, then where are my gl***es.
I trust that Warby Parker will make this right and come up with a resolution that is fair.
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Warby Parker

Customer service issue
Reported by GetHuman-gvinick
Jun 25th, 2018 - 2 mons ago
I have an issue with Warby Parker too
Seen by 7 customers so far
Similar issue to 8 others
0 customers following this
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GetHuman-gvinick started working on this issue
Jun 25th 12:12pm
GetHuman-gvinick indicated the issue is not fixed yet.
Jul 1st 5:00am
GetHuman-gvinick indicated the issue is not fixed yet.
Jul 2nd 9:36pm