I tried to book a ticket for Ourbus through Wanderu for * tickets from NYC to Boston fo...

GetHuman-cpmacnam's customer service issue with Wanderu from December 2019

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The issue in GetHuman-cpmacnam's own words
I tried to book a ticket for Ourbus through Wanderu for * tickets from NYC to Boston for ********** form *:** -*:**. I was charged $** but did not receive a confirmation number. I went to to the Ourbus site directly to try to book tickets (I was able to and got a confirmation number). However, I am now charged twice and want a refund for the *st tickets I was charged for and didn't get a confirmation number for. I called Ourbus and they only have a record of the *nd tickets that were bought through their website. Wanderu needs to issue me a $** refund for the tickets I was charged for but did not receive. I used the following email to book my ticket: *****@***.com.

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Wanderu

Customer service issue
Reported by GetHuman-cpmacnam
Dec 28th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
0 customers following this

Timeline

GetHuman-cpmacnam started working on this issue
Dec 28th, 2019 5:37pm