I purchased a round trip bus ticket from Philadelphia to Pittsburgh, and back to Philad...

GetHuman-carlymur's customer service issue with Wanderu from November 2018

226 similar
0 following
Help with my Wanderu issue
First: share to improve GetHuman-carlymur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carlymur's next move: go to the Wanderu help center.
Wanderu doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carlymur will want to follow the link below to head to their help center. We will check on GetHuman-carlymur later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-carlymur may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-carlymur's own words
I purchased a round trip bus ticket from Philadelphia to Pittsburgh, and back to Philadelphia (total two tickets)**Philadelphia to Pittsburgh ***** *:**pm*Pittsburgh to Philadelphia **** *pm**When I got my confirmation e-mail, it looks like it only includes the Pittsburgh to Philadelphia ticket, and I am missing the Philadelphia to Pittsburgh ticket. I checked my credit card, and I have charges pending for BOTH. I also am having issues logging in to my Wanderu account to double check if anything is found there. Can you please assist asap? Want to confirm that I am guaranteed a seat on the Philadelphia to Pittsburgh bus. Thank you.
GetHuman-carlymur did not yet indicate what Wanderu should do to make this right.
I have an issue with Wanderu too
How GetHuman-carlymur fixed the problem
We are waiting for GetHuman-carlymur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wanderu's attention and get better help faster. Tap below to get started.
Having Wanderu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carlymur fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carlymur
Nov 27th, 2018 - 9 mons ago
I have an issue with Wanderu too
Not resolved
Seen by 2 customers so far
Similar issue to 226 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-carlymur started working on this issue
Nov 27th, 2018 6:35pm