Someone charged two tickets using my debit card workout my consent yesterday. I didn't...

GetHuman-tammiemi's customer service issue with Wanderu from October 2018

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The issue in GetHuman-tammiemi's own words
Someone charged two tickets using my debit card workout my consent yesterday. I didn't give access nor permission. I don't know what this program is. There is two charges* $**.** and $**.** and it posted to account today. I need these charges reversed because that was my rent money for me to pay Sunday. I don't know how this happen, but it needs to be fixed. Please assist. Thank you for your attention to the matter.
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Customer service issue
Reported by GetHuman-tammiemi
Oct 19th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-tammiemi started working on this issue
Oct 19th, 2018 9:09am