on ********** I bought two cell phones paid both with cash also paid the protection pl...

GetHuman-hardluv's customer service issue with Walmart Product Care Plan from March 2020

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on ********** I bought two cell phones paid both with cash also paid the protection plan on both cell phones.i went to the Walmart I bought them phones at because the receipt was misplaced at some time.customer service said since I paid with cash they could not pull up my receipt with my protection plan,they could if I bought them on a debt card,they told me to get ahold of the protection plan company n explain to them what had happened n they will help me out as long as I still have the the box the cell phones came in because of the numbers your company can pull that information off the box so it can till u I bought n paid for the protection plan on both phones...my name is Valerie my email is *****@***.com my cell number is ***-***-**** please let me know what else I can provide for u to help me out with this issue,,thx much

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Walmart Product Care Plan

Customer service issue
Reported by GetHuman-hardluv
Mar 25th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 281 others
0 customers following this

Timeline

GetHuman-hardluv started working on this issue
Mar 25th, 2020 9:14pm

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