poor service

GetHuman1966578's customer service issue with Walmart Product Care Plan from January 2019

1070 similar
0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman1966578 to get a Walmart Product Care Plan rep on the line!
Always use the GetHuman Phone tocall Walmart Product Care Plan. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1966578's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1966578's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1966578 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1966578's own words
file a claim and get a replacement ... Well i have made a claim for a product, the Beat X wireless since Dec ** and i never got any notification of whats going on with the claim. I have been without earbuds since then, this is just horrible service. I had trouble even getting my products to see and this has not been a good experience. I tried to file another claim and once I just finished it said there was an error and it told me to contact the chat and when I did, it said they were busy. So I contacted them the next day and the same thing. Horrible help service. Now once I was able to see the first claim I made it showed, that return label is being shipped but its been more than a month since the claim! I want working earbuds as soon as possible. that's the only way to resolve the issue. The same earbuds or better.
I never got anything confirming the claim, nor did I ever get the return label
Get me a replacement asap
Ive been with the care system since a year and a half ago and I've love the service until now.
get a hold of their chat
I have an issue with Walmart Product Care Plan too
How GetHuman1966578 fixed the problem
We are waiting for GetHuman1966578 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Walmart Product Care Plan's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1966578 fixes it.
This email address isn't valid

Walmart Product Care Plan

Beats X
Customer service issue
Reported by GetHuman1966578
Jan 15th, 2019 - 9 mons ago
I have an issue with Walmart Product Care Plan too
Not resolved
Seen by 3 customers so far
Similar issue to 1070 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1966578 started working on this issue
Jan 15th 1:38am