I received a $** replacement phone for one that I paid S*** for! It barely works! The s...

GetHuman858468's customer service issue with Walmart Product Care Plan from July 2018

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The issue in GetHuman858468's own words
I received a $** replacement phone for one that I paid S*** for! It barely works! The screen is tiny with no stylus. I was supposed to receive on of equal or greater value according to the warranty. I got in contact with a chat now person and they told me that tough..I picked that one out. I wasn't given a choice of an equal phone! I couldn't tell that this phone was inferior from the picture with no details available. *If this is all you can offer I want to send this phone back and get a refund on my policy. I spent $** on a policy for a phone that wants me to settle for a $** phone? I don't think so! *I will be contacting people until I get this issue resolved. *My phone number is ***-***-****

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Walmart Product Care Plan

Customer service issue
Reported by GetHuman858468
Jul 7th, 2018 - 5 years ago
I have an issue with Walmart Product Care Plan too
Fixed
Seen by 15 customers so far
Similar issue to 222 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman858468 started working on this issue
Jul 7th, 2018 5:53pm
GetHuman858468 shared this issue with friends on Facebook
Jul 7th, 2018 5:53pm
GetHuman858468 indicated the issue is not fixed yet.
Jul 7th, 2018 9:57pm
GetHuman858468 indicated the issue is not fixed yet.
Jul 8th, 2018 6:55pm
GetHuman858468 indicated the issue is not fixed yet.
Jul 12th, 2018 4:01pm