Original walmart product, **' dvd player became defective. mailed back and the refund...

GetHuman820228's customer service issue with Walmart Product Care Plan from June 2018

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The issue and preferred resolution, in GetHuman820228's own words:
Original walmart product, **' dvd player became defective. mailed back and the refund came to email in the form of a egift card. Thought I reordered a *' dvd player, however, I haven't received or heard anything about delivery or the product, etc. Card * is **** **** **** ****
I trust that Walmart Product Care Plan will make this right and come up with a resolution that is fair.
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman820228
Jun 25th, 2018 - 2 mons ago
I have an issue with Walmart Product Care Plan too
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Seen by 4 customers so far
Similar issue to 195 others
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Timeline
GetHuman820228 started working on this issue
Jun 25th 10:18pm