I received an e-gift card for a returned product and can't use it. It tells the ca...

GetHuman-jbet's customer service issue with Walmart Product Care Plan from April 2018

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The issue and preferred resolution, in GetHuman-jbet's own words:
I received an e-gift card for a returned product and can't use it. It tells the ca****er that I need to load money on the card.
I trust that Walmart Product Care Plan will make this right and come up with a resolution that is fair.
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman-jbet
Apr 27th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-jbet started working on this issue
Apr 27th 4:16pm