I received an e-gift card for a returned product and can't use it. It tells the cashie...

GetHuman-jbet's customer service issue with Walmart Product Care Plan from April 2018

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The issue in GetHuman-jbet's own words
I received an e-gift card for a returned product and can't use it. It tells the cashier that I need to load money on the card.
GetHuman-jbet did not yet indicate what Walmart Product Care Plan should do to make this right.
I have an issue with Walmart Product Care Plan too
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman-jbet
Apr 27th, 2018 - 7 mons ago
I have an issue with Walmart Product Care Plan too
Not resolved
Seen by 8 customers so far
Similar issue to 797 others
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Timeline
GetHuman-jbet started working on this issue
Apr 27th 4:16pm