My name is Jodi Gillette and I'm the Executive Director of the Lynchburg City Schools E...

GetHuman1963491's customer service issue with Walmart Foundation from January 2019

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The issue in GetHuman1963491's own words
My name is Jodi Gillette and I'm the Executive Director of the Lynchburg City Schools Education Foundation in Lynchburg, Virginia. We are very fortunate to be served by Walmart in our community and are honored by their loyal support of our nonprofit. Unfortunately, we have experienced a clerical error with our last Walmart Foundation donation, and based on our allocation schedule, the error is just coming to light now. According to my records, we received and processed the last donation check from the Old Forest Road Walmart location, but it does not appear as though that check was ever deposited and we can no longer find the check anywhere in our office. We are hoping that you can help with this issue by confirming that the check has not cleared and then issue a replacement check.**Check Details:*Dated ***********Invoice * *********Store Number **-*******Document Number *********Gross Amount: $*,***.***Discounts*Allowances: *.***Net Amount: $*,***.***Check Number: ********Date of Check: ********** **You can send an email to *****@***.com or call me at ***-***-**** if you have any questions. Payment can be mailed to the Lynchburg City Schools Education Foundation, PO Box ****, Lynchburg, VA *****.**This is the first time that we have ever had this problem. We run on a very tight budget and hope that you will help us resolve this issue by issuing a replacement check at your earliest convenience. Thank you very, very much.
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Walmart Foundation

Customer service issue
Reported by GetHuman1963491
Jan 14th, 2019 - 9 mons ago
I have an issue with Walmart Foundation too
Fixed
Seen by 10 customers so far
Similar issue to 104 others
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Items needed
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Timeline
GetHuman1963491 started working on this issue
Jan 14th 6:40pm
GetHuman1963491 indicated the issue is not fixed yet.
Jan 17th 7:58pm
GetHuman1963491 indicated the issue is not fixed yet.
Jan 17th 7:59pm
GetHuman1963491 indicated the issue is not fixed yet.
Jan 17th 7:59pm