I went into the Royal Oak (Calgary) location yesterday (March **) to purchase a water c...
GetHuman5873752's Complaint issue with Walmart (Canada) from March 2021
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I went into the Royal Oak (Calgary) location yesterday (March **) to purchase a water cooler that was advertised for $***. When I took it to the register it came up at $***. I spoke with an associate, we went to look at the tag. The price tag was for something else. So, I asked which water cooler was $***. She said she didn't know. I told her it was advertised at $*** online & the in-store flyer. She went & spoke with the store manager and showed her the flyer & online price. The manager said if I want to pay $*** I can order & pay online then pick it up later at the same location. I left without any of the items in my cart. I then went to the Sage Hill Wal-Mart to see if they had the same one for $***. They did, and a very friendly associate helped me. I explained to her what had happened at the other store. She said there are NO water coolers sold for $*** at the store and didn't understand why that happened. Anyway, I will never return to the Royal Oak location. I just wanted to let you know that the manager was not helpful, very rude instead. Thank you.
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