Ordered dog food as part of my recent Walmart online order. It has just arrived in a Wa...

GetHuman5832942's Complaint issue with Walmart (Canada) from March 2021

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The issue in GetHuman5832942's own words
Ordered dog food as part of my recent Walmart online order. It has just arrived in a Walmart box that wreaks of gasoline and I do not want to feed this to my beloved pet dog. I have called the toll free customer service number and was told to return the product to my nearest store and get a refund or that I could have a return postage tag sent to me (all that I would have to do is take the large bag of dog food to the Post Office to return it for a full refund. None of these are satisfactory to me. What can be done to replace the "unsuitable" dog food that I received? Not happy with Walmart customer service (this is strike-two for Walmart Online).

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Walmart (Canada)

Complaint issue
Reported by GetHuman5832942
Mar 11th, 2021 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 555 others
0 customers following this

Timeline

GetHuman5832942 started working on this issue
Mar 11th 9:32pm

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