Customer service??? I think not!

GetHuman5309733's Complaint issue with Walmart (Canada) from September 2020

Help with my Walmart (Canada) issue
First: share to improve GetHuman5309733's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5309733's own words
Order two that were on sale. ... Hello, I am contacting you regarding an order that my wife placed on your website for two chairs. On Sep.* my wife placed the order (Order * *************). At the completion of the order she was given a estimated delivery date of Oct. *.**Having not received any updates on the ETA of her order, my wife decided to follow up with your customer service department. To her dismay she was informed that her order was cancelled from your end. No reason was given, no explanation. My wife then requested that the order be placed again at the price that was advertised when she originally placed her order as the items were on sale at that time but aren't any longer.*She was informed that the order could be placed again however not at the sale price. What sort of customer service is this? An order is cancelled on your end for no reasons given to her and this is the response that she is given. Mistakes happen, no question but she did not make them.*To say that she is disappointed with your company would be an understatement. She is a loyal Walmart shopper but if this situation is not resolved to her satisfaction she will never shop at your stores again. *Please take the necessary corrective actions to resolve this issue as soon as possible.
I have many other retail options and am prepared to boycott Walmart forever.
Re-issue my order at the price that was advertised when I ordered the items originally before you cancelled the order for no apparent reason.
** years, shop at the local store *-* times per week.
Telephone call to customer service, wasted time.
How GetHuman5309733 fixed the problem

We are waiting for GetHuman5309733 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Walmart (Canada)'s attention and get better help faster. Tap below to get started.
Having Walmart (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Walmart (Canada)

Leather Recliners
Complaint issue
Reported by GetHuman5309733
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 514 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5309733 started working on this issue
Sep 28th, 2020 8:00pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:00pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:00pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:00pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:01pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:08pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:08pm
GetHuman5309733 indicated the issue is not fixed yet.
Sep 28th, 2020 8:08pm