To whom it may concern. *My name is Ben Stolfi. I am ** yrs old. I live in Whitby, ON...

GetHuman-bstolfi's customer service issue with Walmart (Canada) from May 2020

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The issue in GetHuman-bstolfi's own words
To whom it may concern. *My name is Ben Stolfi. I am ** yrs old. I live in Whitby, ON. * days ago I got up early to shop at Walmart in Whitby (**** Baldwin St.) The store clerk at the front door asked me to go back at the end of the line even though I am a senior and offered to prove it with my drivers licence. I pointed out to him that seniors are supposed to be able to get in when arriving at the store between *&*AM. He disagreed and would not let me in. I was frustrated but went to the back of the line and when I finally went in I went to complain to the manager. (before I got in another senior waiting in line said she had the same problem). *This morning the same clerk said that I am no longer allowed in the store. I said calmly* is that because I complained? He said no but because you raised your voice. Sir I was frustrated at the time of my complaint but I did not use abusive language. This web page itself states that seniors that arrive before * AM are to be let in the store * days a week. This problem should not have arisen in the first place. It is certainly not fair to me and to other seniors who are currently not let in before * AM. (unless they have a visible disability so was the clerks reasoning). In any case, I hope you follow up on this issue and send me an e-mail I can present to the clerk at the front door to allow me *back at Walmart. Thank you for looking into this issue.

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Walmart (Canada)

Customer service issue
Reported by GetHuman-bstolfi
May 25th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 473 others
0 customers following this

Timeline

GetHuman-bstolfi started working on this issue
May 25th, 2020 4:56am

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