Made a purchase a couple weeks ago at the store. I lost my receipt. I looked up policy...

GetHuman3884614's Returns issue with Walmart (Canada) from November 2019

Help with my Walmart (Canada) issue
First: share to improve GetHuman3884614's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3884614 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman3884614's own words
Made a purchase a couple weeks ago at the store. I lost my receipt. I looked up policy for refunds. Found this policy I copined it.**Walmart does not require a receipt to facilitate your returns, except for the exceptions mentioned above. Any items may be exchanged. For purchases under $**, you may choose to receive a cash refund instead. For purchases over $**, you may choose a store shopping card for the amount of the purchase.**I also found this.**If you are not fully satisfied with your*Walmartbrand product, simply bring it back and we*willgladly*refund*your purchase or replace your item, no*receipt*required.**www.walmartcanada.ca * policies**Policies and Commitments - Walmart Canada****I went to the store and they would only give me store credit. Not happy I took the time to research the refund policy then drive to the store and find out it is not true.**Unhappy customer

GetHuman3884614 did not yet indicate what Walmart (Canada) should do to make this right.

How GetHuman3884614 fixed the problem

We are waiting for GetHuman3884614 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Walmart (Canada)'s attention and get better help faster. Tap below to get started.
Having Walmart (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Walmart (Canada)

Returns issue
Reported by GetHuman3884614
Nov 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 778 others
0 customers following this

Timeline

GetHuman3884614 started working on this issue
Nov 5th, 2019 12:19am
GetHuman3884614 indicated the issue is not fixed yet.
Nov 5th, 2019 12:20am
GetHuman3884614 indicated the issue is not fixed yet.
Nov 5th, 2019 12:20am
GetHuman3884614 indicated the issue is not fixed yet.
Nov 5th, 2019 12:20am
GetHuman3884614 indicated the issue is not fixed yet.
Nov 5th, 2019 4:56pm