*weeks late on delivery so far and no hint of where my missing item is

GetHuman-emily_ce's customer service issue with Walmart (Canada) from August 2018

Help with my Walmart (Canada) issue
The issue in GetHuman-emily_ce's own words
Hi, *On July **th I placed an order with you * **********. * item has still not arrived. It was a 'Hall Pass Adult Coloring Spiral Bound Notebook' due to be sent by Direct Home Supplies.I have been in contact with them and they think the item is at my local post office (which it is not.) The latest estimated arrival date was *********. I am leaving the country soon so if I do not have the item delivered to me in the next * days I would like a full refund. I am continuing to contact them but they take about a week to reply to each email message, and I cannot find a phone number for them, so I would like someone from Walmart to follow up on this matter please. I would prefer to be contacted by phone on **********. If this is not possible please contact me via the email address provided.*Thank you, *Emily Cervi
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Walmart (Canada)

Customer service issue
Reported by GetHuman-emily_ce
Aug 28th, 2018 - 4 mons ago
I have an issue with Walmart (Canada) too
Fixed
Seen by 13 customers so far
Similar issue to 148 others
0 customers following this
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Timeline
GetHuman-emily_ce started working on this issue
Aug 28th 3:40am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 28th 5:01am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 28th 5:02am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 28th 5:02am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 29th 4:58am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 29th 4:59am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 29th 4:59am
GetHuman-emily_ce indicated the issue is not fixed yet.
Aug 29th 5:02am