We were witnesses to a store incident, which involved a serious physical injury to an W...
GetHuman971241's customer service issue with Walmart (Canada) from August 2018
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The issue in GetHuman971241's own words
We were witnesses to a store incident, which involved a serious physical injury to an Walmart employee, a senior, which was dismissed and ignored. I plan on following up with an official complaint. I have contacted my own safety department and plan on following up. I would like (expect) Walmart to at least acknowledge what happened and inform us how they treated the incident. *This is the kind of information the local media would love to get a hold of. *I am getting the run around so a digital solution seems to be the only way to resolve this,*The gentleman’s injuries were substantial and Walmart refused to provide first aid, a first aid kit or any help. After * request in the store for help, by two different CUSTOMERS, ** min later an assistant manager waddled over. The assistant manager told my friend to mind her own business and also told the employee to drive himself to medical aid...he was bruised, bleeding and he could barely stand, let alone walk or drive. My friend never left his side, called his wife to come get him and drive him to a hospital. He had wounds to his wrist, elbow, shoulder, head and may broke his leg. *It is shocking that Walmart, a company that promotes help, customers care and the family concept of their employees to turn their backs on their own. *Please contact me as soon as possible. Do not consider this a threat as it is not meant to be but unless something happens, I feel I must follow through. *The gentleman in question is worried about his job but I know that Walmart must follow their health and safety procedure and he is NOT to be faulted in any way. As for the assistant manager, SHE should be counselled at the very least. *I respect my elders, and I feel I must follow through.*I hope you will also
GetHuman971241 did not yet indicate what Walmart (Canada) should do to make this right.
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How GetHuman971241 fixed the problem
Nothing was done. Walmart blew me off after numerous attempt at a resolve on my behalf. I must take this to the local media. I am truly disappointed in that organisation. Not only are they dismissing a customer but showing zero ethic on their own employee. I guess it just goes to show how money driven and a dishonest organization they can be...they did not fix squat, in fact all they did was blow me off. Something must be done
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