TRIED TO PICK UP PERSCRIPTION. GOT TEXT SAYING COST $**.** . AT DRIVE THROUGH PRICE WE...

GetHuman5896915's customer service issue with Walgreens from March 2021

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The issue in GetHuman5896915's own words
TRIED TO PICK UP PERSCRIPTION. GOT TEXT SAYING COST $**.** . AT DRIVE THROUGH PRICE WENT TO $**.**. GAVE THE DRIVE THROUGH GIRL $**.** TO RECEIVE $**.** BACK IN CHANGE. I RECEIVED $**.** IN CHANGE. I TOLD THE GIRL SHE GAVE ME THE WRONG CHANGE SHE SAID FOR *ND TIME TAXES WERE ADDED. SHE HAS ALREADY TOLD ME TAXES WERE ADDED TO THE $**.** THAT I ORIGINALLY WAS SUPPOSE TO PAY. I TOLD HER I GOT A TEXT OF WHAT THE MED S COST. EVERY MONYHE $**.**. I WENT INSIDE THE PHARMACIST WAS SHORT SPEAKING WITH ME AN I ASKED WHY TAXES WAS ADDED * SEPERATE TIMES. SHE SAID SHE DID NOT KNOW. I TOLD HER I DIDNT WANT THE PERSCRIPTION. JUST GIVR ME MY $** DOLLAR BILL BACK WIRH MY $*.** SHE SAID SHE DID NOT HAVE A $** DOLLAR BILL. * EXPLAINED I JUST GAVE IT TO THAT YOUNG GIRL AT THE DRIVE THROUGH. SHE REFUSED TO GIVE ME THE MONEY BACK I HAD JUST PAID AN GAVE ME SMALLER BILL S. I TOLD HER THIS WALGREEN,S WAS HORRIBLE. THE SERVICE AT THIS WALGREEN S WAS HORRIBLE. STORE ******. **** EAST BROAD ST BLACKLICK, OHIO. IT IS CONVIENR FOR ME TO COME TO THIS WALGREEN , I LIVE DOWN THE STREET. THE*STAFF I DELT WITH NEED,S BETTER TRAINING. THE PRICE I WAS TOLD TO PAY FIRST $**.** I PAID BUT AFTER I PUT MY $**.** IN THE DRIVE THROUGH WINDOW TRAY SHE CHARGED ME SHE CHARGED ME MUCH MORE . MY CHANGE WAS $**.** . CHARGED .** CENT MORE. THAT WAS WRONG. THIS WALGREEN S IS NOR AS GOOD AS IT WAS BEFORE THIS PANDEMIC. ALSO I WAITED IN LINE ** MIN BEFORE I WAS WAITED ON. IT NEED,S TO IMPROVE GREATLY. SOMEONE PLZ. PLZ, PLZ, LOOK INTO THIS MATTER. MRS MCQUEEN

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Walgreens

Customer service issue
Reported by GetHuman5896915
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 643 others
0 customers following this

Timeline

GetHuman5896915 started working on this issue
Mar 28th 5:25pm