Got gift card in box not sure why

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Help with my WalMart issue
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The issue in GetHuman289697's own words
I was trying to do something, and ran into a problem.
GetHuman289697 did not yet indicate what WalMart should do to make this right.
I have an issue with WalMart too
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Customer service issue
Reported by GetHuman289697
Dec 7th, 2017 - 10 mons ago
I have an issue with WalMart too
Not resolved
Seen by 1 customer so far
Similar issue to 1880 others
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Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address
GetHuman289697 started working on this issue
Dec 7th, 2017 12:00am
GetHuman289697 reviewed the items needed
Dec 7th, 2017 12:00am