Good Day Sir or Madam :**I ordered a Kenneth Cole laptop computer case through walmart...

GetHuman5258995's customer service issue with WalMart from September 2020

Help with my WalMart issue
First: share to improve GetHuman5258995's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5258995's own words
Good Day Sir or Madam :**I ordered a Kenneth Cole laptop computer case through walmart.com from a seller called "TPM" . Similar to other customers I never received the laptop case, only a small envelope in the mail with the tracking number assigned to my order with a notice from Laguna Products informing that due to Covid-** concerns my order was on back order due to limited warehouse staff. Understanding their concerns I waited ** days and then reached out a number of times to their email address at gmail.com requesting an update on my order.... never heard back from them on any of my attempts. Today, I sent TPM a request for a refund explaining the situation as I've stated above..... If there is anything you can do to help me resolve this issue I would be most grateful ! Thanks for you time & efforts & Have a Good Day.**Sincerely,**Ed O'Donnell ******@***.com

GetHuman5258995 did not yet indicate what WalMart should do to make this right.

How GetHuman5258995 fixed the problem

We are waiting for GetHuman5258995 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart's attention and get better help faster. Tap below to get started.
Having WalMart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

WalMart

Customer service issue
Reported by GetHuman5258995
Sep 13th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4008 others
0 customers following this
Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address

Timeline

GetHuman5258995 started working on this issue
Sep 13th, 2020 1:49pm