Good Day Sir or Madam :**I ordered a Kenneth Cole laptop computer case through walmart...

GetHuman5258995's customer service issue with WalMart from September 2020

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The issue in GetHuman5258995's own words
Good Day Sir or Madam :**I ordered a Kenneth Cole laptop computer case through from a seller called "TPM" . Similar to other customers I never received the laptop case, only a small envelope in the mail with the tracking number assigned to my order with a notice from Laguna Products informing that due to Covid-** concerns my order was on back order due to limited warehouse staff. Understanding their concerns I waited ** days and then reached out a number of times to their email address at requesting an update on my order.... never heard back from them on any of my attempts. Today, I sent TPM a request for a refund explaining the situation as I've stated above..... If there is anything you can do to help me resolve this issue I would be most grateful ! Thanks for you time & efforts & Have a Good Day.**Sincerely,**Ed O'Donnell ******@***.com

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Customer service issue
Reported by GetHuman5258995
Sep 13th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4008 others
0 customers following this
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GetHuman5258995 started working on this issue
Sep 13th, 2020 1:49pm