I ordered a Mattress for my Daughter from Walmart.com. ** minutes after I ordered, i ca...
GetHuman5199417's Return an Order issue with WalMart from August 2020
Help with my WalMart issue
The issue in GetHuman5199417's own words
I ordered a Mattress for my Daughter from Walmart.com. ** minutes after I ordered, i canceled it because Walmart won't deliver to the apartment on the second floor and they don't take away your old mattress. * week later i get a email telling me that the mattress will ship soon and they will contact me when it ships. This time i called to get it cancelled and find out why it wasn't cancelled. They person i talked to found the order and canceled it. The mattress was delivered today and left on the lower floor and my daughter was not contacted by the driver. I want the mattress picked up by Walmart and i want my refund. My daughter has no way of taking the mattress backed to a local store. She is disabled and doesn't drive. I live in Arizona and she lives in Washington State. Please fix this....
GetHuman5199417 did not yet indicate what WalMart should do to make this right.
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How GetHuman5199417 fixed the problem
Your robot phone system didn’t work. When I was told to press * to talk to someone about my issue a voice would ask me again to press * and that happed * times so I hung up. Found a number to call Walmart help and got thru right away.
Please help with my WalMart issue
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