I ordered a digital scale through Walmart.com. I received a your item is ready for pick...

GetHuman-colehear's customer service issue with WalMart from January 2020

Help with my WalMart issue
First: share to improve GetHuman-colehear's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-colehear may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
The issue in GetHuman-colehear's own words
I ordered a digital scale through Walmart.com. I received a your item is ready for pick up as I usually do when I order. Then when I’m getting off work I received a pickup confirmation saying your item has been picked up. But the thing is I never picked up this item I was at work. This is scary because I’m thinking how is this possible? Is my Walmart account compromised? Did it get hacked? Does someone have my personal info? I just would like my information to be safe and my scale. I contacted customer service the same day through chat service. They couldn’t really help said they would give the info to the store I ordered and they would contact me shortly. Well I haven’t heard anything. My bank has already been charged for the scale I never picked up. This has been a huge inconvenience. My order number is *************

GetHuman-colehear did not yet indicate what WalMart should do to make this right.

How GetHuman-colehear fixed the problem

We are waiting for GetHuman-colehear to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart's attention and get better help faster. Tap below to get started.
Having WalMart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-colehear
Jan 13th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 2015 others
0 customers following this


GetHuman-colehear started working on this issue
Jan 13th, 2020 3:19pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians