received email with a password reset code which I did not request. Made several teleph...

GetHuman-jfvg's customer service issue with WalMart from November 2019

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The issue in GetHuman-jfvg's own words
received email with a password reset code which I did not request. Made several telephone calls to let you know I did not request and from the phone tree was told that a new card had been mailed to me and asked if I wanted to activate it. Never received any card or information that account was being transferred to Capital One after pressing more buttons I finally spoke with a person who tried to help but seemed very confused I just want to follow up with you to be sure that all accounts associated with my name and email are cancelled. My name is Carole Ferrari account **** **** **** **** my son had an account **** **** **** **** I believe this account has been closed but it did have my email address associated with it so I want to be sure it is cancelled. Please reply.

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WalMart

Customer service issue
Reported by GetHuman-jfvg
Nov 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 6753 others
0 customers following this

Timeline

GetHuman-jfvg started working on this issue
Nov 5th, 2019 6:05pm