I ordered * gifts & had them sent to my son-n-law & * granddaughters. They received * o...

I ordered * gifts & had them sent to my son-n-law & * granddaughters. They received * of the *. This order was to be delivered to Decatur Indiana at ***** N. Hwy **.*Because * gifts were delivered, one of my granddaughters was left receiving no gift. I immediately called customer care and had a second try at delivery of the same item. A teen tactical vest. They confirmed in an email that it was sent and would arrive on the *rd of April. Again, no delivery. I called customer care tonight and got a refund, A **% discount if I reordered. So I did reorder. It cost me more than the original total the *st time I ordered. I don't understand how come Delivery failed & I end up paying more? *What happens if again the package isn't delivered...? I've forwarded emails confirming reorder for my daughter so that she knows I really did send my other grandaughter her gift to.. Not just the other * granddaughters. She is feeling left out. Thank you .. Roberta McCoy