I was sent size * girls shoes when I ordered size **. The *’s were huge. When I chatted...

GetHuman-taealli's customer service issue with WalMart from December 2018

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The issue in GetHuman-taealli's own words
I was sent size * girls shoes when I ordered size **. The *’s were huge. When I chatted to Walmart online, they told me they would send correct size out and that I must return the others before ** days. Within a couple of days I returned the shoes to the local Walmart. A few days later I get the new shoes. Today I get an email saying I will be charged for the incorrect shoes if I do not post them in. I no longer have the shoes, Walmart does. What do you advise??
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WalMart

Customer service issue
Reported by GetHuman-taealli
Dec 5th, 2018 - a mon ago
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GetHuman-taealli started working on this issue
Dec 5th, 2018 2:37am