I bought a smart TV through the Walmart app and ended up returning it a few days after...

GetHuman-griged's customer service issue with WalMart from November 2018

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The issue in GetHuman-griged's own words
I bought a smart TV through the Walmart app and ended up returning it a few days after I picked it up. I returned to same store I picked the TV up. So here is my issue: the refund is going back to a card which I don’t have anymore. The account is closed. When I originally went in to return, they asked me if I wanted store credit, to which unfortunately I said no. At this point, I am willing to take store credit or anything else, because I contacted that card and their customer service said I have to stop the refund because it hasn’t been completed yet. To summarize, I returned item to Walmart, I no longer have card I used for payment, what are my options? I am willing to take whatever at this point to not lose that money. The order number is, *******-******. Any help would be more than appreciated at this point as it’s the holidays and I really need to not get this money lost in the interweb. Thank you in advance.
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Customer service issue
Reported by GetHuman-griged
Nov 30th, 2018 - 6 mons ago
I have an issue with WalMart too
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GetHuman-griged started working on this issue
Nov 30th, 2018 1:56am