I bought a smart TV through the Walmart app and ended up returning it a few days after...
GetHuman-griged's customer service issue with WalMart from November 2018
Help with my WalMart issue
Next: our robot will wait on hold for GetHuman-griged to get a WalMart rep on the line!
Always use the GetHuman Phone tocall WalMart. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-griged's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-griged may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-griged's own words
I bought a smart TV through the Walmart app and ended up returning it a few days after I picked it up. I returned to same store I picked the TV up. So here is my issue: the refund is going back to a card which I don’t have anymore. The account is closed. When I originally went in to return, they asked me if I wanted store credit, to which unfortunately I said no. At this point, I am willing to take store credit or anything else, because I contacted that card and their customer service said I have to stop the refund because it hasn’t been completed yet. To summarize, I returned item to Walmart, I no longer have card I used for payment, what are my options? I am willing to take whatever at this point to not lose that money. The order number is, *******-******. Any help would be more than appreciated at this point as it’s the holidays and I really need to not get this money lost in the interweb. Thank you in advance.
GetHuman-griged did not yet indicate what WalMart should do to make this right.
I have an issue with WalMart too
How GetHuman-griged fixed the problem
We are waiting for GetHuman-griged to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.