Money locked up on Green Dot Debit Card

GetHuman-liftever's customer service issue with WalMart from December 2018

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The issue in GetHuman-liftever's own words
I purchased a Green Dot card at your Walmart store on **rd st in Chicago on the **th of November. I was able to use it one time online and then tried to make a purchase in the store and on line again today, but the card would not go through. There is a balance of $** left and I need to use it. I am a senior on limited income and this has been a nightmare for me. The number on the back of the card is only a recording that does not address my concerns. I need to talk to a live person so that I can get my credit off of this card please help me, since I purchased it from your store, you must have a number that can give me some assistance.
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WalMart

Customer service issue
Reported by GetHuman-liftever
Dec 5th, 2018 - a mon ago
I have an issue with WalMart too
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Seen by 4 customers so far
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Timeline
GetHuman-liftever started working on this issue
Dec 5th, 2018 11:11pm