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Before contacting them, items GetHuman1632364 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1632364's own words
I have an EZpay account at Sam's pharmacy. The card I had on file was hacked and had to be replaced. I tried numerous times to navigate the website to change the card to our current one to no avail. I'm not a techie so maybe I'm missing something. However I can say that this web site is difficult at best. So please don't send me to the website again. Send me specific instructions as to what I need to do. I asked the pharmacist at Sam's and they said it has to be fixed by corporate. Or I'll just quit using EZpay altogether.
GetHuman1632364 did not yet indicate what WalMart should do to make this right.
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