I have an EZpay account at Sam's pharmacy. The card I had on file was hacked and had to...

GetHuman1632364's customer service issue with WalMart from November 2018

3 views
 | 
2417 similar
 | 
0 following
Help with my WalMart issue
Next: our robot will wait on hold for GetHuman1632364 to get a WalMart rep on the line!
Always use the GetHuman Phone tocall WalMart. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1632364's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1632364's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1632364 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1632364's own words
I have an EZpay account at Sam's pharmacy. The card I had on file was hacked and had to be replaced. I tried numerous times to navigate the website to change the card to our current one to no avail. I'm not a techie so maybe I'm missing something. However I can say that this web site is difficult at best. So please don't send me to the website again. Send me specific instructions as to what I need to do. I asked the pharmacist at Sam's and they said it has to be fixed by corporate. Or I'll just quit using EZpay altogether.
GetHuman1632364 did not yet indicate what WalMart should do to make this right.
I have an issue with WalMart too
How GetHuman1632364 fixed the problem
We are waiting for GetHuman1632364 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WalMart's attention and get better help faster. Tap below to get started.
Having WalMart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1632364 fixes it.
This email address isn't valid

WalMart

Customer service issue
Reported by GetHuman1632364
Nov 26th, 2018 - 9 mons ago
I have an issue with WalMart too
Not resolved
Seen by 3 customers so far
Similar issue to 2417 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1632364 started working on this issue
Nov 26th, 2018 10:33pm