Hi,**Whether there was any system update in recent weeks?*Is" https:**seller.walmart.co...

GetHuman1609535's customer service issue with WalMart from November 2018

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The issue in GetHuman1609535's own words
Hi,**Whether there was any system update in recent weeks?*Is" https:**seller.walmart.com "still the correct entrance to seller center?**Our navigation bar is different with other sellers after logged in.**There are too many system problems which serious influence our daily operation.*Cases opened but the problems remain.**Most of these problems appeared after we changed our password and re-login at the beginning of this month.*(could not login with the old password*select"forget password"*set a new password*re-login successfully*functions missing**I am not sure whether the problems have something to do with the resetting of password.**We can almost do nothing with current system. **.Can't add new items **.Can't adjust inventory*price of an item **.Can't refund**.Can't add or change images of an item**Other functions also not stable.**.Order status can not be changed for a week then it recovered itself latter.But today it occurred again.**.Order can not be searched but recovered latter.**.Part of order details page missing yesterday but recovered today.**.Data of late shipping*delivery report with obvious mistake which may lead to a incorrect calculation of ODR.*** We are using google as the browser and the cache had been cleaned.**We had updated the return policy.**Hope to hear from you soon.**Best Regards,*Kaylee
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Customer service issue
Reported by GetHuman1609535
Nov 23rd, 2018 - 10 mons ago
I have an issue with WalMart too
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Seen by 2 customers so far
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GetHuman1609535 started working on this issue
Nov 23rd, 2018 12:54pm