I had an issue with * of the * tires I bought and had installed. Had spoke to customer...

GetHuman-gr_mmm's customer service issue with WalMart from November 2018

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The issue in GetHuman-gr_mmm's own words
I had an issue with * of the * tires I bought and had installed. Had spoke to customer service in Bentonville. Which was no help at all. Smartallic rep was rude. *Kelvin (ASM) at the Indian Trail NC store ****** was the best and took the situation in hand and got the issue taken care to my full satisfaction. Kudos and a big thank you to that man.*Bentonville Customer Service Department should take lessons from that man. He could teach the CSR's how to better take care of issues with results and not excuses as to why they can't do anything.*Kelvin deserves a promotion and is far too informed, educated, and experienced to be in the store level. He's much more than an ASM.*I thank that man for his care of his customers. *I consider my issue dealt with and as a customer fully satisfied with his completion of this issue.*Respectfully, George Malley *** *** ****

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WalMart

Customer service issue
Reported by GetHuman-gr_mmm
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2117 others
0 customers following this

Timeline

GetHuman-gr_mmm started working on this issue
Nov 7th, 2018 9:36pm