Hi this Sofia Danishwar *I’m having a very difficult time with Walmart. Com product*I b...

GetHuman1006852's customer service issue with WalMart from August 2018

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The issue in GetHuman1006852's own words
Hi this Sofia Danishwar *I’m having a very difficult time with Walmart. Com product*I bought a twin platform bed from Walmart.com in June ****, within two weeks the bed broke. I called them then and they refunded my money they were supposed to pick up the bed within two weeks.but they didn’t and since then I called about * times and asked them to please pick up the bed , every time I called customer service they kept telling me they would pick up the bed and never did. I keep getting emails from Walmart about not returning the bed what am I supposed to do when they don’t pick it up. I’m so flustered over this and I got another email from Walmart today and I called customer service twice today and both times I was in the phone calls I got disconnected by the representative and they never called me back. I never thought I could say this, but Walmart customer service is the worse. *Please help me with this issue my order * *******-****** *I never intended to keep the bed and I don’t understand Walmart’s actions to send me emails without checking with their customer service representative. *I hope you can solve this problem soon. *Sincerely: Sofia Danishwar
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What Do I Do If My Walmart Order Is Missing an Item?How Do I Track My Orders on Walmart?How Do I Get a Refund from Walmart?What Do I Do If My Walmart Order Is Missing an Item?
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Customer service issue
Reported by GetHuman1006852
Aug 18th, 2018 - a yr ago
I have an issue with WalMart too
Not resolved
Seen by 2 customers so far
Similar issue to 1228 others
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GetHuman1006852 started working on this issue
Aug 18th, 2018 3:07am