Purchased a tv from Wal-Mart.com marketplace seller and the item was visibly damaged du...

GetHuman-gohogs's customer service issue with WalMart from August 2018

Help with my WalMart issue
The issue in GetHuman-gohogs's own words
Purchased a tv from Wal-Mart.com marketplace seller and the item was visibly damaged during shipping. I just want an exact exchange for another tv.
GetHuman-gohogs did not yet indicate what WalMart should do to make this right.
I have an issue with WalMart too
How GetHuman-gohogs fixed the problem
I contacted Wal-Mart customer service and they called their marketplace merchandiser for me.
Please help with my WalMart issue
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WalMart

Customer service issue
Reported by GetHuman-gohogs
Aug 16th, 2018 - a yr ago
I have an issue with WalMart too
Fixed
GetHuman-gohogs shared how to fix
Seen by 2 customers so far
Similar issue to 1200 others
0 customers following this
Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address
Timeline
GetHuman-gohogs started working on this issue
Aug 16th, 2018 1:00pm
GetHuman-gohogs confirmed the issue is fixed. Hooray!
Aug 16th, 2018 2:03pm