I saw a rollback for a product that I own what do I do now that I have a faulty product?

GetHuman724072's customer service issue with WalMart from May 2018

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Help with my WalMart issue
Before contacting them, items GetHuman724072 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
GetHuman724072's next move: have a WalMart rep call.
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The issue and preferred resolution, in GetHuman724072's own words:
The problem I ran into: I saw a rollback for a product that I own what do I do now that I have a faulty product?
I trust that WalMart will make this right and come up with a resolution that is fair.
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WalMart

Customer service issue
Reported by GetHuman724072
May 28th, 2018 - 3 mons ago
I have an issue with WalMart too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman724072 started working on this issue
May 28th 2:44am
GetHuman724072 shared this issue with your circles on Google+
May 28th 2:44am
GetHuman724072 shared this issue with others over email
May 28th 2:44am