Check my balance I was told it was invakid

GetHuman614519's customer service issue with WalMart from April 2018

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The issue and preferred resolution, in GetHuman614519's own words:
Check my balance I was told it was invakid
I trust that WalMart will make this right and come up with a resolution that is fair.
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WalMart

Gift card
Customer service issue
Reported by GetHuman614519
Apr 20th, 2018 - 3 mons ago
I have an issue with WalMart too
Not resolved
Seen by 1 customer so far
Similar issue to 850 others
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Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address
Timeline
GetHuman614519 started working on this issue
Apr 20th 3:06pm