Order number **************Received fireplace tv stand and when turning on the fireplac...

GetHuman5986500's Problem With an Order issue with WalMart.com from April 2021

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Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman5986500's own words
Order number **************Received fireplace tv stand and when turning on the fireplace heard a grinding noise. Called the Lifesmart number and they said it was the motor and sent me one with instructions. It took over an hour to remove the fireplace from the cabinet and disassemble it. Then I discovered it wasn't the motor at all, but the shaft off the motor was too long and grinding into the cabinet and another spot metal was grinding on metal. After * hours of messing with it, I was able to make the grinding noise much less. This is unacceptable that I need to be fixing your manufacturing defects. I would like to receive a walmart gift card that takes into consideration the time and effort it took for me to repair a new product that was defective after LifeSmart sent me the incorrect part. This entire experience was a mess.

GetHuman5986500 did not yet indicate what WalMart.com should do to make this right.

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How Do I Activate My Walmart Gift Cards?How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
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WalMart.com

Problem With an Order issue
Reported by GetHuman5986500
Apr 21st, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 7388 others
0 customers following this

Timeline

GetHuman5986500 started working on this issue
Apr 21st 7:50pm

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