I placed an order on Walmart.com. one item was canceled, one item was a pick up at a st...

GetHuman-darceywh's customer service issue with WalMart.com from December 2020

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The issue in GetHuman-darceywh's own words
Buy a couple Christmas gifts ... I placed an order on Walmart.com. one item was canceled, one item was a pick up at a store I did not agree to drive to, do i had then cancel that item and then one item has shipped. They have not refunded my money yet for the * items that were cancelled but when I called and talked to someone they say they did. But my bank account does not reflect the refund.
I'm a single widowed working mother and every penny counts for me. I also have a medical condition that is exacerbated by stress and this vis causing me undue stress.
I want them to refund the money for the items that were canceled back into my account asap.
I've been a customer for years and years
Placed * calls to customer service already.
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WalMart.com

Walmart.com
Customer service issue
Reported by GetHuman-darceywh
Dec 11th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 8262 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order

Timeline

GetHuman-darceywh started working on this issue
Dec 11th, 2020 4:12am
GetHuman-darceywh indicated the issue is not fixed yet.
Dec 26th, 2020 2:07pm
GetHuman-darceywh indicated the issue is not fixed yet.
Dec 26th, 2020 9:01pm