Went to return a Bluetooth headset at my new residence in Florida that I bought a littl...

GetHuman-mrjpar's customer service issue with WalMart.com from August 2020

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The issue in GetHuman-mrjpar's own words
Went to return a Bluetooth headset at my new residence in Florida that I bought a little over a month ago while still living in Kentucky. I paid $** and some change for the headset plus a two-year warranty on top of that for another $*. I had a copy of my receipt with me when I went into the store to return it. And it was in its original packaging with all of your original paperwork. I was told that during the look up on the computer that I was only going to be offered $* fot the return. But yet when I looked it up online on Walmart.com and on the Walmart app, it still said $** and some change for its purchase price. And it could be shipped for that price even if the store didn't currently have it in stock. I feel like I got the short end of the stick on that deal and for sure want to make a complaint and ask as to **** I was only offered $* for it as a return with all of its original packaging and all the accessories and having a copy of the receipt plus a two year warranty for an extra $* and also if there's a possibility to get the rest of the money back in reimbursement considering that the product was returned with everything that needed to be there.

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WalMart.com

Customer service issue
Reported by GetHuman-mrjpar
Aug 24th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7894 others
0 customers following this

Timeline

GetHuman-mrjpar started working on this issue
Aug 24th, 2020 12:33pm