I ordered a pair of shorts from Walmart From Beal's in Florida. They were small I conta...

GetHuman-hdmnaiel's customer service issue with WalMart.com from August 2020

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The issue in GetHuman-hdmnaiel's own words
I ordered a pair of shorts from Walmart From Beal's in Florida. They were small I contacted the right away and received a confirming email from Walmart acknowledging the return and informing I would hear from Beal's with in the next few days. This was on **** I di not hear from Beal's until ** * and again on ***. I contacted Walmart * more times thru online chat. Each time I was promised help and eventually a full refund right away. The shorts I bought were on sale for **.**.*As of this writing I have not received a refund nor have I heard from Walmart. Heard from Beal's who informed I must return the shorts at my expense and wait up to * months for my refund.*I even took the pants to my local Walmart on *** to be informed they would not take them back and could not help me.*I decided to just keep the shorts ad donate them to a used clothing charity. I have also decided I shall never order from Wal mart online again or from Beal's. This is an example of the worst customer service I have ever experienced. Your customer service people need to learn to follow through with what they tell the customers refunds should be quicker after all I can't tell you to wait * months before I decide to pay you.*I shall continue to shop in your stores but that's all.*Regards,**Nick Aiello

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WalMart.com

Customer service issue
Reported by GetHuman-hdmnaiel
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 7826 others
0 customers following this

Timeline

GetHuman-hdmnaiel started working on this issue
Aug 6th, 2020 3:16pm