I purchased * Samsung A**e phones and * line prepaid phone service with straight talk...

GetHuman4794355's Problem With an Order issue with WalMart.com from May 2020

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Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman4794355's own words
I purchased * Samsung A**e phones and * line prepaid phone service with straight talk, on Walmart . Com. When I had finished pay I was told that I would get an email within * hours when my order was ready. Well I never received the email. So the next day I called customer service. A very nice lady found the problem right away, there was a letter missing from my email address so I never received the email. She told me the order was ready for pick up at my local store. She also told me my store would hold the order for * days. I went to the store in Princeton Illinois a few days later. After many questions and a long wait a young lady brought me a bag from the back. As she gave me the bag I asked her if the complete order was in the bag. She said yes. Yesterday I got the phone out and started set it up I realized I was missing the number from straight talk to activate the per paid cell service. The instructions said I should have received a green card with the code numbers listed. I did not receive such a card. I assumed that everything I needed was in the box, nope not there. Since the email address was incorrect I never received ant documents telling me what I should receive. I moving to Minnesota TODAY and need the phones. Working, help please

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How Do I Activate My Walmart Gift Cards?How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
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WalMart.com

Problem With an Order issue
Reported by GetHuman4794355
May 9th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6441 others
0 customers following this

Timeline

GetHuman4794355 started working on this issue
May 9th 12:59pm

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