February **, *****$***.***Order ********-*******Due by Mon, Jun **LUCID Deluxe **" Prem...
GetHuman-srjsknox's Returns issue with WalMart.com from March 2020
Help with my WalMart.com issue
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The issue in GetHuman-srjsknox's own words
February **, *****$***.***Order ********-*******Due by Mon, Jun **LUCID Deluxe **" Premium Support Plush Memory Foam *$***.***Return**We have spoken with no less than * customer service reps with Walmart trying to arrange a pick up for this mattress. We are so frustrated that I finally reached out to Lucid Mattress for help. One of your shining stars actually suggested we place this new, unused, white mattress outside and not worry about it. We need our refund to be processed. It isn't my fault Walmart's system wasn't processing my order appropriately the day I made my purchase. I selected a King, Walmart shipped me a Queen. The box isn't even clearly marked with the size which I addressed with Lucid also. We need this thing out of our home and wish to released from the responsibility of it's care. We also need our refund. $*** is a lot of money to people you live on Social Security.
GetHuman-srjsknox did not yet indicate what WalMart.com should do to make this right.
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GetHuman-srjsknox indicated the issue is not fixed yet.
Mar 23rd, 2020 1:35am
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