February **, *****$***.***Order ********-*******Due by Mon, Jun **LUCID Deluxe **" Prem...

GetHuman-srjsknox's Returns issue with WalMart.com from March 2020

Help with my WalMart.com issue
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Order number, Full name, Email address, Billing address, and Phone number on the order
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The issue in GetHuman-srjsknox's own words
February **, *****$***.***Order ********-*******Due by Mon, Jun **LUCID Deluxe **" Premium Support Plush Memory Foam *$***.***Return**We have spoken with no less than * customer service reps with Walmart trying to arrange a pick up for this mattress. We are so frustrated that I finally reached out to Lucid Mattress for help. One of your shining stars actually suggested we place this new, unused, white mattress outside and not worry about it. We need our refund to be processed. It isn't my fault Walmart's system wasn't processing my order appropriately the day I made my purchase. I selected a King, Walmart shipped me a Queen. The box isn't even clearly marked with the size which I addressed with Lucid also. We need this thing out of our home and wish to released from the responsibility of it's care. We also need our refund. $*** is a lot of money to people you live on Social Security.

GetHuman-srjsknox did not yet indicate what WalMart.com should do to make this right.

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WalMart.com

Returns issue
Reported by GetHuman-srjsknox
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3251 others
0 customers following this

Timeline

GetHuman-srjsknox started working on this issue
Mar 19th 12:55pm
GetHuman-srjsknox shared this issue with followers on Twitter
Mar 19th 12:56pm
GetHuman-srjsknox shared this issue with friends on Facebook
Mar 19th 12:57pm
GetHuman-srjsknox shared this issue with friends on Facebook
Mar 19th 12:57pm
GetHuman-srjsknox indicated the issue is not fixed yet.
Mar 23rd 1:35am

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